This paper discusses some uses of new technologies for boosting tourism in Africa, with specific
attention to ecotourism sector as a branch of sustainable development. This study is descriptive in
nature. It aims to offer an overall description of new tourism undercurrents and future challenges.
2017 will be the International Year of Sustainable Tourism. The UN resolution, adopted on 4
December 2015, recognizes the importance of sustainable tourism as a catalyst «in fostering better
understanding among peoples everywhere, in leading to a greater awareness of the rich heritage of
various civilizations and in bringing about a better appreciation of the inherent values of different
cultures, thereby contributing to the strengthening of peace in the world» 1 .
1 Available at
Considering the abovementioned UN’s aims and objectives, the use of new digital technologies
applied to tourism is an effective way to reduce consumption, promote tourism and empower
environmental protection projects.
Virtual tourism is a powerful tool that can be employed for supporting Africa market and develop
better strategies for a more competitive and sustainable form of tourism. Boosting the virtual
tourism in Africa will contribute in creating jobs and growth, by providing access to a broad sphere
of information and data on current and rising trends of African tourism, promoting the sector and
helping tourists to make more thoughtful choices and to satisfactory plan their holiday.
Between the numerous subsectors of sustainable tourism, ecotourism is a relatively new and
unexplored approach with a great potential for sustainable development. In 1983 the Mexican
architect Hector Ceballos-Lascurain was the first to coin the term ecotourism and defined this new
touristic phenomenon as a «tourism [that] involves travelling to relatively undisturbed natural areas
with the specific object of studying, admiring and enjoying the scenery and its wild plants and
animals, as well as any existing cultural aspects (both past and present) found in these areas» 2.
2 Available at http://ecoclub.com/news/085.
In 1990 a team of experts promoted and founded the International Society of Ecotourism (TIES)
with the aim of creating the first non-profit organization dedicated to ecotourism, re-defining it as
responsible travel to natural areas that preserves the environment and implements the well-being of
the local population.
The interest in ecotourism reaches its apex in 2002, declared the International Year of Ecotourism
by UN. However, it has to be noted that ecotourism risks to become a kind of mass phenomenon. Thus, new technologies may be a valid tool for promoting a responsible tourism and supporting the demands
When referring to the virtual tourism, it is not, as one might think, a travel to utopian synthetic
places or digital spaces made of pixels and other worlds. More concretely, virtual tourism offers
specific itineraries designed for real travelers. Many institutions, associations, museums,
archaeological sites and organizations already provide services close to virtual tourism. QR codes,
smartphones, tablets and computers guarantee an easy and free access to specific virtual itineraries
and offer a potential essay of a specific tourism product (i.e. a visit to a museum, experiencing an
excursion, etc.) according to the logic of the try before you buy. But there is also another aspect,
perhaps more important than any futuristic vision. Virtual reality could indeed have some
advantages in relation to the enhancement and the promotion of places often considered dangerous.
The current scenario of armored capitals, off-limits territories and security as the new twenty-first
century business, makes tourism sector suffering from a paralysis that new technologies could
mitigate, with a positive impact from the cultural point of view.
Of course, in some cases the damage is irreparable. The human and cultural disaster of historic
proportions, such as the destruction of the city of Palmyra, the pearl of Syria and a treasure of the
whole humanity, is only one of the numerous cases of senseless devastation of world cultural
heritage that have occurred recently, such as frequent looting of museums, libraries and
archaeological sites. If one considers violence and conflict as common problems, damaging not
only humans, but also cultural heritage, it is obvious that a wise use of virtual reality applied to
tourism can contribute to spread a pan-cultural approach that recognizes the different expressions of
culture as a common good and encourage the appreciation of different values and cultures.
African tourism industry was particularly affected by war terror threat that inflicted economic and
social cultural wounds to the local economy of African nations. With this in mind, virtual tourism is
a useful opportunity to face the barbarism and the violence that aim to make inaccessible and
Creating a virtual network of African ecotourism will help to put supply and demand in contact and
to stimulate users to exchange ideas and tips for greener holidays, supporting an ever larger
diffusion of green conscious travelers interested in sharing green travel experiences.
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tourist industry, in Proceedings of the ENTER 95: Information and Communication Technologies
in Tourism, (pp. 135-143), Springer-Verlag.
Christie I., Fernandes E., Hannah Messerli H., Twining-Ward L., ed. 2014 Tourism in Africa:
Harnessing Tourism for Growth and Improved Livelihoods (Africa Development Forum)
Goodwin H., ed. 1998, Tourism, Conservation, and Sustainable Development: Case Studies from
Asia and Africa, London: International Institute for Environment and Development
Higham James E. S., ed. 2007, Critical issues in ecotourism: Understanding a complex tourism
phenomenon, Amsterdam: Butterworth-Heinemann.
Weaver David B., ed. 2001, The encyclopedia of ecotourism, Wallingford, UK: CABI.